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Call Center News / Telemarketing and Leads

SEATTLE, Sept. 24, 2015 /PRNewswire/ — Jobaline, Inc. reported today that leading call centers in the U.S. have increased the volume of quality candidates by 200 percent, reducing their time to hire and their job advertising expenses by 50 percent after...
MANILA— When Americans call for customer support there is a good chance the agent on the other end of the telephone line is Filipino. The Philippines has the world’s largest business process outsourcing, or BPO, industry, employing some one-million workers....
Ever since Joahnna Horca lost her father, a doctor, in a South China Sea typhoon, her large family has struggled to make ends meet. So after Horca earned a college degree in social work, an older sister nudged her to...
Young professionals in the business process outsourcing industry have the opportunity to become chief executives, according to a co-founder of call center company TaskUs Philippines. TaskUs Philippines co-founder  Bryce Madlock (right) and Jaspar Weir Bryce Maddock, chief executive and co-founder...
MANILA, Philippines — Australian telecommunications company Telstra and TeleTech opened a new contact center in the Philippines. The facility, located at the Five E-Com building in Pasay City, consists of three floors which will host Telstra and TeleTech employees and...